Using Credits vs Paying by Card/Bank

This article explains when to use Credits and when to pay directly, at a high level.

Paying with Credits

Credits are pre-purchased units that can be applied to eligible content orders.

Using Credits typically means:

• Payment is handled upfront
  
  
• Orders draw from an available Credit balance
  
  
• Spending is easier to plan and track over time
  
  

Credits are often a good fit if you:

• Order content regularly
  
  
• Want predictable budgeting
  
  

• Prefer to plan production in advance
  
  

Details about purchasing, managing, and tracking Credits are covered in Billing & Credits articles.

Paying by Card or Bank

Customers may also pay directly by credit card or bank transfer at the time of ordering.

Paying by card or bank typically means:

• Payment is tied to a specific order
  
  
• No preloaded balance is required
  
  

• Charges reflect the exact scope of that order
  
  

This option may be a good fit if you:

• Order content occasionally
  
  
• Have one-off or infrequent needs
  
  

• Prefer not to pre-purchase Credits
  
  

Choosing the Right Option

Both payment options support the same production experience. The difference is how and when payment is handled, not how content is created.

Consider:

• How often you order content
  
  
• Whether you want upfront budgeting or pay-as-you-go flexibility
  
  
• Internal approval or procurement processes
  
  

What This Article Does Not Cover

This article does not include:

• Pricing details or credit values
  
  
• Invoices, receipts, or payment processing
  
  
• Refunds or cancellation policies
  
  
• How to complete a payment in the platform
  
  

Those topics are covered in the dedicated Billing & Credits article