Choosing Your Role

Choosing the correct role helps ensure a smoother and more relevant experience.

Understanding Roles on Blended Sense

Blended Sense supports different user roles to ensure each person sees the right tools, information, and experiences in Studio. Choosing the correct role is important, as it directly affects how you interact with Blended Sense.

At this time, Studio is explicitly focused on video, so the creator role is referred to as Videographer.

This article explains the difference between the Customer and Videographer roles at a high level.

Customer Role

A Customer is a business or organization using Blended Sense to order and manage video content.

Customers typically:

Represent a business, brand, or organization
Request and manage video content
Collaborate with Blended Sense team members
Review and receive delivered video assets

If your goal is to create video content for your business, you should select the Customer role.

Videographer Role

A Videographer is a vetted freelance video professional who participates in content production through the Blended Sense network.

Videographers typically:

Capture video content during production experiences
Work on-site with businesses and other assigned Creative pros
Deliver raw footage through Studio for post-production

The Videographer role is intentionally named to reflect Blended Sense’s current focus on video-first content.

Why Role Selection Matters

Your selected role determines:

What you see when you log into Studio
Which tools and dashboards are available to you
Which Help Center articles apply to your experience

Selecting the correct role ensures a smoother onboarding experience and prevents confusion later.

Not Sure Which Role to Choose?

If you are:

Ordering video content for a business → choose Customer
Capturing video content as a freelancer → choose Videographer

If you need to switch roles later, guidance is available in role-specific Help Center articles.

Creating Your Account (Admin-Invited vs Self-Service)
Customer Dashboard Overview

Getting Started as a Videographer

Internal Terminology Note (for Alignment)

You may still see the term “Creative” used in some internal conversations or legacy materials. For clarity in Studio and Help Center, Videographer is the correct and preferred role name.