Invoices & Receipts
Blended Sense provides payment documentation based on how your credits or services are purchased. The type of invoice or receipt you receive depends on whether your payment is processed through Stripe or handled under an Enterprise agreement.
(Stripe Payments & Enterprise Invoicing)
This article explains what to expect.
Stripe Payments (Retail & Bundle Purchases)
Customers who purchase credits directly through the platform using a credit card or bank account will receive documentation generated through Stripe.
What You Receive
After a successful payment, you will receive:
- A payment confirmation email
- A downloadable invoice
- A downloadable receipt
- Transaction details including amount, date, and payment method
These documents are issued at the time of payment.
Accessing Stripe Invoices & Receipts
Stripe-generated documentation may be available:
- Via the confirmation email sent at purchase
- Through your Billing page
- Through the Stripe payment link provided at checkout
If you cannot locate your receipt, check the email address used during purchase and your spam folder.
Enterprise Invoicing
Enterprise customers operate under invoice-based billing rather than immediate card payments.
What to Expect
Enterprise billing typically includes:
- A formal invoice issued by Blended Sense
- Agreed payment terms (such as Net 15 or Net 30)
- Reference numbers for accounting and reconciliation
Invoices are sent to the billing contact associated with the agreement.
Line Items & Descriptions
Invoice formatting and line item descriptions may evolve as billing enhancements are released. Regardless of layout changes, invoices will always reflect:
- The purchased product or service
- The total amount due or paid
- The associated billing agreement
Refunds & Adjustments
Refunds or billing adjustments depend on:
- The type of purchase
- Agreement terms
- Order status
For billing concerns, contact Support for review.